Please read all Studio Policies prior to booking your appointment. 

 

How to Book an Appointment:

All appointments are to be booked online.

You can book online through either the home or service page. Once you select the service you are looking to book, please pay your deposit for any cosmetic tattooing appointment. Deposits are not required at this time for any brow + lash bar services. 

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To avoid disappointment please prebook your appointments ahead of time. Our schedules are always up to date online. We do not have a cancelation or waitlist. All short notice appointments will be posted to our Instagram pages/stories only. 

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Leanne's Instagram @inkandarch

Chantelle's Instagram @inkandarch.chantelle

 

Cancelation & Deposit Policy:

Please be advised, all deposits are non refundable.

 

If you need to cancel or reschedule your appointment, please reschedule 24 hours prior to your appointment. It is very difficult to fill the spot with short notice. If you don't give us 24 hours notice your deposit will be forfeited and a new booking/deposit will have to be made. Your appointment cannot be cancelled online. If you need to reschedule your appointment, please email howdy@inkandarch.com. 

 

NO SHOWS: If you do not show up to your appointment for whatever reason you will forfeit your deposit and will be required to pay 100% of your missed service before rebooking. You will be sent an invoice via email for this.

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Leanne's Deposit Policy:

$100 deposit is required at the time of booking for all initial brow appointments & annual refreshers. 

 

Leanne Kuhn typically books about 2-3 months in advance.

Once you have booked your first appointment please book your touch up for 6-8 weeks after.

 

Chantelle's Deposit Policy:

CLICK HERE TO PAY $100 DEPOSIT for initial brow appointments and 1-2 year touch ups. 

CLICK HERE TO PAY $50 DEPOSIT for all 6-8 Week touch ups and 6-9 month touch ups. 

 

Chantelle Koutsantonis typically books about 1-2 months in advance. 

Once you have booked your first appointment please book your touch up for 6-8 weeks after.

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Forms of Payment:​

We accept credit card, debit and cash. Cash is always preferred. Prices shown do not include GST. There will be no refunds given for any service after it has been completed. Deposits are non refundable. We reserve the right to refuse service to anyone. 

 

Consultations:

We do all of our consultations at the beginning of each appointment. If you have work done from a different artist you are considered a new client to us. We do not offer our touch up prices for previous work done by a different artist. 

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If you are unsure which cosmetic tattooing style to select we will decide together during your consultation at the beginning of your appointment based on your brow goals and the state of your natural brows. As long as you have an initial appointment booked we can always change the style once you are here. 

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If you wish to have a consultation before booking, please email howdy@inkandarch.com with a clear photo of your brows in natural light and provide any relevant information regarding your brows. 

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Appointment Grace Period:

Please arrive at your scheduled appointment time. If you are running more than 15 minuets late, your appointment is considered cancelled unless told otherwise. The full time is needed to ensure our work is not rushed for the best quality you deserve. Cancelled appointments are considered no shows.

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Studio Etiquette:

Please arrive to your appointment alone. No plus ones, friends, children or pets in the studio.

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The Fine Print:​

All results will vary with every client depending on: skin, lifestyle, blood type, existing hair, bone structure, medications and aftercare. We are not liable for changes to the brow once the final decision has been approved during the pre draw consultation. Results are not guaranteed with any service or procedure.